Answers to your frequent questions
Simply because the MNAQ is an initiative of the Québec City German Community, that wanted to recreate as faithfully as possible the magical atmosphere of the European Christmas markets. There are products imported from Germany, but also local products made by Québec artisans. German Christmas traditions are the heart and soul of the event, making it a unique experience in Québec City.
Absolutely not! The MNAQ is inspired by German traditions, but it was important for the event to highlight the work of Québec producers and artisans. What matters the most is the quality and originality of the experience and the products offered. At the Market, you will find German products, European specialties and original products made in Quebec.
Payments at the different kiosks are managed by the exhibitors themselves. A large majority have terminals that accept credit and debit cards, but some only accept cash payments. To simplify your experience, we recommend that you bring cash. If needed, a Desjardins ATM is located next to the Market at the corner of Des Jardins Street and Sainte-Anne Street.
Sales, warranties and returns of the Québec City German Christmas Market products are entirely managed by the exhibitors. We recommend that you take note of the names of the exhibitors from whom you purchase products. In case of problems, you can consult the Exhibitors section on our website to obtain their contact details and contact them directly. Unfortunately, the MNAQ team can only assist you with products sold in kiosks operated by the Québec City German Community.
The Québec City German Christmas Market is located in the heart of Old Québec, so it is easy to reach by bus or car. However, please note that parking and traveling by car may be more difficult on weekends during busier periods. We recommend using public transportation to simplify your travel.For more information on bus routes to the MNAQ or on available parking lots, visit the "How to get there" page in the Useful Information section of our website.
It is very important for us to offer a magical experience open to everyone, so the MNAQ is accessible to people with impaired mobility. We work hard every year to be more inclusive in our planning, but we are aware that some improvements are still necessary. For more information to make your visit more enjoyable, visit the "Impaired mobility" section of our website.
The Aux Traditions d'Alsace restaurant offers traditional Alsatian food served in a “lunch counter” format, meaning there is no table service. You receive your food shortly after ordering, and customer turnover is usually quick. It is rare that you will have to wait more than 15 to 30 minutes to get a seat. To avoid the complexity of managing reservations and to allow as many people as possible to enjoy the food prepared by the guest chefs, reservations are only possible for groups of more than 15 people, by email to communications@mnaq.ca.
Of course, since the Québec City German Christmas Market is first and foremost an activity for the whole family! However, since the MNAQ is a free event, it may be very crowded and it can be difficult to navigate through the crowd with a stroller. Thursday and Friday evenings are generally better suited to visit with a stroller, because of the smaller crowd. You can still visit the MNAQ with your little one on Saturday and Sunday, but you may need to arm yourself with a little more patience!
Dogs on leashes are accepted on all sites of the Québec City German Christmas Market. However, we do not recommend that you bring your dog along if you visit on the busier days, Saturday or Sunday. The MNAQ is a free event that is often very crowded, which can make navigating the site with a dog difficult. In addition, the festive atmosphere, music and performances can make your pet nervous or frightened. To make your visit more enjoyable and for the well-being of your dog, we recommend visiting the Québec City German Christmas Market on Thursdays or Fridays, when the crowd is more dispersed on the sites.
It’s the German tradition! In Germany, Christmas markets are open only during Advent, which starts on the fourth Sunday before Christmas and ends December 24. This year, you will be able to enjoy the Kaleidoscopes festival experience, on the different sites of the Québec City German Christmas Market, from December 27 until December 31st.